ArabicEnglishFrenchRussianSpanish
Bnksvee Consultant Pvt Ltd

Customer Care Executive

1 - 2 Years

Delhi


Job Description

The Job Role and Responsibilities
The primary responsibilities of a Customer Service Executive would be :
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
Competencies and Skills Required
• Good communications skills
• Ability to listen and active problem solving skills
• Good interpersonal skills
• Ability to handle pressure

Salary 2 Lac To 2 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 1 - 2 Years
Qualification Other Bachelor Degree

Key Skills

Customer care Bpo Voice Process

Company Profile

Company Name

Bnksvee Consultant

About Company We are Human Resource Consultant based in Delhi.
Email ID bnksvee1@gmail.com