Bnksvee Consultant Pvt Ltd

Customer Care Executive


Job Title Customer Care Executive
Gender Preference Female
Number Of Vacancy 10
Industry Area ITES, BPO, KPO, LPO, Customer Service, Operations
Key Skills Customer care, Bpo, Voice Process
Qualification Other Bachelor Degree
Salary (Per Annum) 2 Lac To 2 Lac 50 Thousand
Work Experience 1 - 2 Years
Job Requirement The Job Role and Responsibilities
The primary responsibilities of a Customer Service Executive would be :
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
Competencies and Skills Required
• Good communications skills
• Ability to listen and active problem solving skills
• Good interpersonal skills
• Ability to handle pressure


Job Country India
Job State / U.T. Delhi/NCR
Job City Delhi


Company Name Bnksvee Consultant
About Company We are Human Resource Consultant based in Delhi.


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